How we use agents
The short version: an assistant answers questions on this site, and it keeps nothing.
The assistant on this site
The chat in the corner is an agent. It answers questions about Freehold from a fixed set of notes we wrote ourselves. It's there so you can get a straight answer at nine on a Sunday night without waiting for a reply.
What it doesn't do
It holds none of your data. There's no account behind it, no profile, and no tracking. It doesn't know who you are, and your conversation isn't saved anywhere once you close the chat.
It can't change anything. It answers questions. It doesn't send email, store what you type, or act on anything for you.
It will say when it doesn't know. Anything it can't answer belongs in an email to us, and it will tell you so rather than guess.
The wider studio
Freehold uses modern tools, including agents, in how the studio runs. That's part of how a small studio can build full websites for a one-off fee with nothing monthly. Everything we publish about an organisation comes from what they already publish themselves, and the studio checks every site before it goes anywhere.
It is also the honest reason the price is what it is. Building a good small website is genuinely faster than it was two years ago, and we pass that on rather than pocket it: what a website really costs in New Zealand shows our $800 against the published prices of the rest of the market, and a website with no monthly fees explains why there is no meter running afterwards.
And if you want the long version rather than the short one, we keep a public record of exactly how the studio operates, with our real results published monthly: how this studio runs.
If you would rather not use it
Nothing on this site needs the assistant. Every question it can answer, email answers too: studio@freehold.org.nz. That includes anything about privacy, your information, or this page.